Terms & Conditions
Acceptance of the Terms
By accessing and using Casinoly, you agree to be bound by these Terms & Conditions ("Agreement"). If you do not wish to be bound by this Agreement, please exit the website immediately.
Eligibility Requirements
You must be at least 18 years old (or the minimum age required in your jurisdiction) to use Casinoly. You also acknowledge that you have read and understood these Terms & Conditions and agree to comply with them.
Geographic Restrictions
Casinoly is not intended for users located in countries where online gaming is restricted or prohibited. If you are a resident of such country, please do not access our website.
Account Registration Rules
When registering an account on Casinoly, you must provide accurate and truthful information about yourself. You agree to maintain the accuracy and completeness of your account details at all times.
One-Account-per-user Policy
Each user is only allowed one active account with us. Creating or using multiple accounts in breach of this policy will result in account suspension or closure without notice.
Identity Verification and KYC
We reserve the right to request identification and proof of address documentation from users, which must be verified before we can allow access to our services. You agree to cooperate fully with any verification procedures that we may require.
Account Accuracy Obligations
You are responsible for maintaining the accuracy and completeness of your account details at all times. Any changes to your personal details or account status must be updated promptly through our website or by contacting us directly.
Account Security Responsibilities
You agree to keep your login credentials secure and not to share them with any third party. You also acknowledge that you are responsible for any unauthorized transactions made from your account, unless proven otherwise.
Login Credentials and Password Protection
Your login details must be kept confidential at all times. If you forget or lose your password, you can reset it through our website or contact us directly to request assistance. However, please note that we will never ask you to disclose your login credentials by email or phone.
Restricted Behaviour and Prohibited Activities
We prohibit users from engaging in the following activities:
Multi-Accounting and Fraud Prevention
We take a zero-tolerance approach to multi-accounting, account sharing, or any form of fraud. If we suspect that you have engaged in such activity, your account will be suspended or closed immediately without notice.
Bonus and Promotion Rules
All bonuses and promotions offered by Casinoly are subject to specific terms and conditions which can be found on our website. You must read and understand these rules before accepting any bonus or promotion.
Wagering and Gameplay Conditions
Certain games may have specific wagering requirements, betting limits, or game rules that apply. Please refer to the relevant section of our website for more information about each individual game.
Bonus Abuse Prevention
We reserve the right to cancel or void any bonuses or promotions if we suspect abuse or manipulation by a user.
Responsible Gambling Expectations
You agree to use Casinoly responsibly and to gamble within your means. If you feel that your gambling is becoming problematic, please contact our customer support team for guidance on responsible gaming practices.
Self-Exclusion and Account Restrictions
If you wish to self-exclude from Casinoly or require account restrictions due to problem gaming, please contact us directly through the relevant channels on our website. We will do our best to assist you within a reasonable timeframe.
Game Fairness and RNG Systems
We utilize Random Number Generator (RNG) systems in all of our games to ensure fairness and randomness. You agree that these systems are final and cannot be challenged or disputed by users.
Technical Interruptions or Voided Gameplay
In the unlikely event of technical failure, system maintenance, or voided gameplay, we reserve the right to cancel any game rounds or bonuses without notice. Our decisions on such matters will be final and binding.
Suspension or Closure of Accounts
We may suspend or close an account at our discretion if you have breached these Terms & Conditions. In the event that your account is suspended or closed, you must contact us for assistance with retrieving any outstanding balances.
Intellectual Property and Platform Ownership
All intellectual property rights to Casinoly, including but not limited to its software, artwork, logos, graphics, text and other content (collectively referred to as "IP"), are owned by Casinoly. Any unauthorized use of the IP will result in legal action without notice.
Limitation of Liability
You acknowledge that we provide our services on an "as-is" basis and that your sole remedy for any failure or defect will be limited to a possible refund of monies deposited with us, as determined solely by our discretion. We exclude all warranties, express or implied, in connection with Casinoly.
Modification of Terms
We reserve the right to modify these Terms & Conditions at any time without notice. Your continued use of Casinoly after such modifications will be deemed acceptance and binding agreement with the amended terms.
Contact or Support Guidance
Please contact our customer support team through the relevant channels on our website if you require assistance, have a complaint or question about these Terms & Conditions, or need to request assistance in resolving an issue related to your account.
