Privacy Policy
At Casinoly, we take your right to online protection and data security very seriously. This Privacy Policy is designed to provide you with clear information on how we collect, use, store, and protect your personal data.
What Personal Information May Be Collected?
When registering for an account or using our services, we may request various pieces of information from you. These typically include:
Please note that providing this data is voluntary but necessary to use our platform.
Account Registration Information
When creating an account, we collect basic registration information including your email address, password, and date of birth. This allows us to provide personalized services tailored to your preferences.
Device and Browser Information
We also collect device and browser information for technical reasons such as troubleshooting issues or optimizing performance on different platforms. However, this data does not directly relate to individual identity but rather serves a general improvement purpose.
Usage Analytics and Behavioural Data
Like many online services, we may use tracking technologies like cookies (described in detail below) to monitor your usage patterns within our platform. This enables us to provide better customer experiences and improve content relevance for you.
However, rest assured that these tools collect non-personally identifiable data where possible or allow users to opt-out through standard cookie management procedures on your device's browser settings.
Cookies and Tracking Technologies
Our website uses cookies to personalize user experience by remembering preferences such as login details and language choices. These are session-based, meaning they're deleted when you close the browser unless specified otherwise.
We may also employ analytics tools from external providers (such as Google Analytics) which gather aggregated data on site visitors' patterns without direct reference to individual identities.
Communication Preferences
You have complete control over your communication preferences through our platform's settings. This includes opting-in or out of newsletters, promotional emails, and push notifications related to specific services offered by Casinoly.
We honor all such requests promptly after receiving your notification to make changes in real-time.
Data Storage and Retention
All personal information collected is stored securely within our servers located outside the EU (in a region that ensures compliance with global data protection standards). We adhere strictly to policies on storage duration, aiming to retain minimal records for a period of up to two years after account closure or deactivation before deleting any related data completely.
Security and Account Protection
At Casinoly, we prioritize protecting your sensitive information by implementing robust security measures including:
Additionally, all access attempts are monitored in real-time to quickly respond if any unauthorized access is attempted.
User Rights Regarding Personal Data
You have the right to review or delete your personal information stored with us. If you choose the former, we will correct inaccuracies promptly while ensuring continued delivery of essential services unaffected by such modifications.
To request corrections or deletions, please submit a formal request through our support channels at any time during business hours.
